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MI/PC

 
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Bossman



Joined: 05 Jun 2012
Posts: 2

PostPosted: Tue Jun 05, 2012 3:32 pm    Post subject: MI/PC Reply with quote

What can we do to reduce MI/PC within the team? How come some are really high, yet others have 0%?
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wayne higgins



Joined: 31 May 2012
Posts: 7

PostPosted: Mon Jun 18, 2012 5:52 pm    Post subject: ...---... Reply with quote

Is it that the top mi/pc engineers doing whats right for the customer by making sure the subs are down to there boxes and the Lower engineers leaving it for the customer to call customer service.. It's just a thought..
As I believe that figures don't show good customer service Smile
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